An unbelievably unprofessional experience.
Leslie working at the front desk is sweet, but that is it as far as the good. I am from St. Joe and have used Agape for a while so I was trusting in them to take care of the blood work to have my animal shipped to Hawaii, especially since I paid them a hefty fee to take care of it. The laws in HI state that an animal can not be shipped until 120 days after the blood work or they must be quarantined if the 120 days are not up due to HI being a rabies free state. SO I had the blood work done and paid for it at the end of January so my dog could come when my parents are coming in June, after the 120 days. HOWEVER, I was told that Dr. Byas decided to never send the blood work off or call me to let me know that he no longer wanted to do it because it was "too much work."
If I would not have called them myself to check on the process, I would have never known that they did not do it and they would have never refunded me. I now have to have someone redo the blood work and re-wait 120 days for my baby to join me.
They love their furry patient's. Very nice, take's time to explain and make sure you understand. They even call a few days later to follow up. I will be going back..
Agape Animal Center is a US Veterinary Care based in Port Saint Joe, Florida. Agape Animal Center is located at 300 Long Ave, Port St Joe, FL 32456, USA.
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